Why Choose Luxury Away for Your Queenstown Property Management Needs?

Luxury Away is dedicated to providing comprehensive and affordable management services to our property owners, with a focus on achieving outstanding results. Our expert team ensures your holiday home is well-maintained and guest-ready. With our personalised approach, your property will always be in great hands. Trust us to deliver a seamless experience for you and your guests. We are listed on all major booking platforms and accept direct bookings through our website to maximise bookings for your property.

Maximising Returns with Dynamic Pricing

While our personalised service remains steadfast, our dynamic pricing structure ensures competitive rates aligned with market trends, maximising returns for homeowners and affordability for guests. We closely monitor market prices and adjust accordingly. With occupancy rates ranging from 65% to 90% annually, our proven track record speaks for itself.

Comprehensive Management Solutions

Recognising the crucial importance of attentive care and consistent returns in year-round property investment, our fully integrated premium service offers homeowners peace of mind, ensuring their holiday homes are impeccably managed. We prioritise quality over quantity, ensuring focused attention on each property and maintaining high standards at all times. Our proactive property management team is regularly on-site at properties, ensuring the highest standards of maintenance. Our tailored service guarantees meticulous attention to every detail, providing unparalleled hospitality.

Local Expertise and Exceptional Guest Experience

As Queenstown’s premier luxury accommodation property management service, Luxury Away offers comprehensive management solutions. From reservations and guest services to housekeeping and maintenance, we provide unmatched expertise and service excellence. Benefit from our extensive local knowledge, allowing homeowners to relax, confident that their property is in capable hands. Meanwhile, guests enjoy an exceptional experience curated by our Queenstown-based accommodation experts.

Compliance and Peace of Mind

We handle all compliance matters, including assisting with and applying for Visitor Accommodation Resource Consent, and complying with council regulations, providing homeowners with peace of mind. Our team stays updated with all relevant regulations, ensuring your property remains compliant and operates smoothly.

Interested in Our Services?

Contact us for a complimentary consultation, where our years of market knowledge and satisfied homeowners are ready to attest to the quality of service provided by Luxury Away. Discover how we can help maximise the potential of your holiday home in Queenstown.

Frequently Asked Questions for Property Owners

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Yes, there are no restrictions on when you can use your own property.

Luxury Away provides transparent and efficient financial management and reporting to ensure you receive accurate and timely monthly income statements. We use trust accounting management software, operate our business account as a Trust Account to ensure the safety and transparency of homeowner rental income.

Ensuring the protection of your assets is of utmost importance to us. To minimize the risk of guest-related damage, we have implemented a comprehensive multi-checkpoint system. We retain inspection photos taken after every guest check-out, along with collected damage deposits from each guest across all platforms. Guests who have paid damage deposits tend to be more conscious of our house rules, resulting in a heightened level of respect for the property.

Luxury Away conducts regular and thorough inspections of all properties by knowledgeable staff. Any identified issues are promptly addressed. We collaborate with reliable service and trades companies to ensure the highest standards of maintenance.

There are no hidden costs with Luxury Away. Our management fee is all-inclusive. We prioritize flexibility and aim to minimize workload for our homeowners. Additionally, we can customise any additional services upon owner request.

We recommend setting up Direct Debit for all your services.

You will need landlord's insurance and public liability insurance. We can suggest insurance providers.

We can assist in repairing or replacing items with cost-effective and efficient options.

We can help you find the best prices and recommend financial assistance options.

We can provide assistance, pass on supplier discounts, and offer recommendations for suitable furnishings.